Frequently Asked Questions

at Sandymount Hotel

In partnership with our Health, Safety, and Hygiene consultants SeaChange we have developed an industry-leading protocol which combined with using Hospital-grade products and PPE, will assist us in protecting the safety of our guests, visitors, and employees.

We are committed to making your experience at Sandymount Hotel as comfortable as possible and we will continue to monitor and update these controls as new directives are introduced to ensure our guests, visitors, employees, and local community are safe.

Q: Are there any changes to check in or check out?

A: Check-in time is from 3 pm and check- out is 12 noon. Guests should adhere to the physical distancing in place at reception and lobby area whilst checking in and out. Appropriate signage will be on display.

Our reception desk has Perspex guard screens in place for your safety, If luggage service is required, guests will be required to leave the bag on the floor. Our porter will sanitise the luggage handle and then proceed to bring the luggage to the room. Before the handover or placement of the bag in the room, our porter will sanitise the handle again.

Elevator signage will advise that only one guest may travel per elevator.

Q: What additional cleaning protocols are being introduced?

Industry-leading cleaning and sanitising protocols are used to clean guest facilities, with particular attention paid to high touch items including television remote controls, toilet seats and handles, door and furniture handles, taps, nightstands, telephones, light switches. Public areas will be cleaned regularly throughout the day and evening.

Q: Do I need to wear a mask?

A: Guests are not required to wear masks. However, if guests wish to wear a mask, masks will be provided by the hotel for guests and are available at reception.

Parking

Q: Does the hotel have a car park?

A: Yes. Sandymount Hotel provides complimentary parking to guests and visitors. You can enter the hotel via the main entrance that is just a few steps from the car park. If you require assistance, please make reception aware.

Location

Q: Where exactly is Sandymount Hotel?

Herbert Road, Dublin 4.

Q: How close are you to Dublin City Centre?

Sandymount Hotel is 4km from Grafton Street.

Q: What are the coordinates of the hotel?

Our GPS Coordinates are: 53.33354, -6.224422

Q: What is the nearest DART Station

The closest DART Station is Lansdowne Road, no more than a 5-minute walk from the hotel.

Q: Where is the closest Aircoach Station to Sandymount Hotel?

A: Pembroke Road - Ballsbridge Hotel

Q: Is the hotel close to Dublin Hop On/Off Bus Tour

A: Yes, the Dublin Hop On/Off Bus Tour collects guests from the hotel each morning at 9 am. Guests can buy tickets at  reception.

Q: Is UBER available.

A: UBER is not as widely used in Ireland as other countries. The hotel's reception team can order taxis for guests or guests can download the taxi app: FREE NOW

Q: Can the hotel hold luggage after check out.

A: Yes, there is a luggage room at the hotel.

Q: How much does a taxi cost from Dublin Airport to Sandymount Hotel

A: Approximately €35

Q: Is there Parking at Sandymount Hotel

A: Yes, there is FREE Parking

Rooms

Q: What time is check-in?

A: From 3 pm

Q: What time is check out?

A: 12 noon

Q: What is the hotel's credit card policy?

A: A credit card is required upon booking to secure your reservation; our cancelation policy is before 2 pm the day prior to arrival. Upon check-in your credit card will be authorised for the cost of your stay. Debit cards will be charged upon check-in or alternatively be paid by cash.

Q: Can I arrange for amenities or gifts to be placed in the room?

A: Yes, please contact the hotel directly info@sandymounthotel.ie / +353 1 614 2000

Q: Do you have family rooms? Are there cots for children available?

A: Yes. Sandymount Hotel has 3 Family bedrooms that accommodate 2 adults and 2 children. We can provide a rollaway bed for a child under 12 at an additional cost. We also have bedrooms with 3 single beds, bedrooms with a double and a single bed. To make an enquiry regarding your family's stay at Sandymount Hotel and the best room options please contact our reservations team info@sandymounthotel

Q: Do you have wheelchair-accessible rooms?

A: Yes

Q: Do you offer hairdryers in your rooms?

Yes, all bedrooms at Sandymount Hotel have hairdryers. New to our Executive Bedrooms are Dyson Hairdryers.

Q: Do you provide coffee makers in your bedrooms?

Yes, there are tea and coffee making facilities in all bedrooms. New to Executive Bedrooms are Nespresso Machines and pods. We also offer guests fresh milk – please just call reception.

Q: Do you provide iron and ironing boards for use during my stay?

A: Yes

Q: Is internet access available.

A: Yes. Free Wifi

Q: What is the cancellation policy.

A: Free cancellation before 2pm day prior to arrival.

Q: Do you open all year round.

A: Sandymount Hotel closes at Christmas: 24th, 25th, 26th December – reopen 27th December.

Dining

Q: What time is breakfast served?

A: Breakfast is served 6.30 am - 10am Monday - Friday, 7 am - 10.30 am Saturday and Sunday.

Q: Will buffet breakfast still be served?

A: A buffet breakfast will be served by our Breakfast Chef each morning in Whitty's Restaurant.

Q: What time do you serve food?

A: Food is served daily from 12.30 pm - 9.30 pm in Whitty's Restaurant

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